FAQ
Questions are part of good care.
You should feel comfortable asking questions before deciding whether any treatment is right for you.
Getting started
I am interested in aesthetic treatment but do not know where to start. What should I do?
Start with a consultation. You can describe what you are noticing and what you would like help with without choosing a treatment in advance.
Do I need to know exactly what treatment I want?
No. The purpose of a consultation is to explore your concerns and discuss options that may be relevant.
What happens during a consultation?
A consultation generally includes a discussion of your concerns, goals, expectations, and possible treatment directions. Exact processes vary by provider.
Treatments
How do I know whether a treatment is suitable for me?
Suitability depends on individual factors and should be assessed by an appropriately qualified provider.
Will I be encouraged to have several treatments?
The Solenne concept is built around proportionate recommendations. A treatment plan should only include what genuinely makes sense for the individual.
Can treatment results be guaranteed?
No. Outcomes vary between individuals, and responsible providers should not guarantee a specific result.
Appointments
How should I prepare for a treatment?
Preparation varies depending on the treatment and individual circumstances. Specific instructions should come from the provider responsible for your care.
What should I expect after treatment?
Recovery, aftercare, and expected changes vary significantly by treatment. These details should be discussed before proceeding.
Booking
What if I change my mind after requesting a consultation?
Requesting a consultation is not the same as agreeing to treatment. You should have time to ask questions and decide what feels appropriate.
What is the cancellation policy?
This portfolio concept does not define a real clinic cancellation policy. A live business should add its actual booking and cancellation terms here.
STILL UNSURE WHERE TO START?